All your questions about exbeat answered here

To open an account on exbeat you need an active mobile number, an email address, and a strong password. The registration process is straightforward and can be completed in just a few minutes. Please note that only people aged 21 and above are allowed to open an account.

No, only one account per person is allowed. If multiple accounts are found under the same person's name, they may be closed and any deposited funds could be forfeited. exbeat enforces this rule strictly to maintain a fair gaming environment.

Use the "Forgot your password?" option on the login page. Enter your registered mobile number or email and an OTP or reset link will be sent to you. Once you set a new password you can log back into exbeat. If you have trouble, contact us via live chat.

Yes, exbeat verifies identity to ensure a safe and responsible gaming environment. Usually a photo of your national ID card or passport is required. Once verification is complete you get full access to deposit and withdrawal features, and your account security is also stronger.

Absolutely. exbeat is fully mobile-friendly. The site works smoothly on both Android and iOS device browsers. You can enjoy all games and deposit and withdrawal features on a smartphone without downloading a separate app.

Deposits from bKash to exbeat are usually instant — in most cases the balance is added to your account within a few seconds to 2-3 minutes. If there is a temporary issue with the bank or network it may take a little longer. If you run into a problem, let us know via live chat.

The minimum deposit amount on exbeat for all methods is ৳300. This limit applies to bKash, Nagad, and Rocket alike. You can start with a small amount and increase it gradually as you get comfortable.

Yes, withdrawals via Nagad are easy. The minimum withdrawal amount is ৳800. After submitting a withdrawal request, the money usually arrives in your Nagad account within 30 minutes to 3 hours.

exbeat does not charge any additional service fees on deposits or withdrawals. However, the mobile financial service you use (bKash, Nagad, Rocket) may apply their own transfer charges — please check the terms of the relevant service for details.

Withdrawals are usually completed within 30 minutes to 3 hours. If it takes longer, first check notifications in your Nagad / bKash / Rocket app. If the issue continues, contact exbeat's 24/7 live chat support with your transaction ID.

To bet on BPL or any cricket match, go to the cricket section on exbeat. You will find a list of ongoing and upcoming matches. Choose your match and place bets on various markets including match winner, toss, and man of the match. Set your stake amount and confirm.

exbeat features slot games from several top providers including PG Soft, Pragmatic Play, and JILI. Popular games such as Fortune Tiger and Fortune Rabbit (PG Soft), Gates of Olympus and Sweet Bonanza (Pragmatic Play), and Fortune Gems and Super Ace (JILI) are available. Visit the slots section for the full list.

RTP (Return to Player) is a theoretical figure showing what percentage of total wagers a game returns to players on average over the long term. It does not determine the outcome of each spin — results are always determined by a Random Number Generator (RNG), which ensures fair play.

Yes, exbeat's live casino games are optimized for mobile. A stable internet connection is needed for a good experience — with a 4G or Wi-Fi connection you can enjoy live dealer games smoothly.

Aviator (made by Spribe) is a crash game. A plane takes off and a multiplier keeps rising. You need to cash out before the plane flies away. If you wait too long hoping for a higher multiplier, the multiplier drops to zero and your stake is lost. Strategy and self-control are the key to this game.

In most cases the round data is saved on the game server. When you reconnect you can continue from where you left off or see the result. If any wager amount is not reflected correctly, contact live chat with the relevant date and time.

When you make your first deposit of ৳300 or more as a new member, exbeat automatically adds a 120% welcome bonus to your account, up to a maximum of ৳8,000. For example, if you deposit ৳1,000 you will receive a ৳1,200 bonus and your total balance will be ৳2,200.

A wagering requirement is a guideline specifying how many times the bonus amount must be wagered before it can be withdrawn. For the exbeat welcome bonus it is 25 times (25x). This means if you receive a ৳1,200 bonus, you need to place a total of ৳30,000 in bets before the bonus funds become withdrawable.

exbeat's VIP program has three tiers: Bronze, Silver, and Gold. You move up to a higher tier automatically based on your regular gaming activity. Bronze members receive 0.3% weekly cashback, Silver members receive 0.7%, and Gold members receive up to 1.0%.

Winnings earned from a bonus cannot be withdrawn until the bonus conditions are met. However, your own deposited funds (excluding the bonus) can be withdrawn at any time. For more details, refer to the specific bonus terms or contact our support team.

Yes, exbeat offers special promotions and deals during various festivals and seasons such as Eid, the BPL tournament, and the T20 World Cup. Check the exbeat promotions section regularly or ask via live chat to stay updated on the latest offers.

exbeat uses SSL encryption technology to keep all data and transactions secure. Your personal information and payment details are not shared with third parties. A Random Number Generator (RNG) is used in all games to ensure fair play.

No. exbeat is for people aged 21 and above only. Opening an account or playing games is strictly prohibited for anyone under that age. If an account is identified as belonging to an underage user during verification, it will be closed.

Yes, exbeat takes responsible gaming seriously. If you want to take a gaming break or set limits, contact our support team. They will help you set deposit limits, time limits, or self-exclusion on your account.

exbeat believes gaming is for entertainment, not dependency. We offer the ability to set daily/weekly betting limits, login restrictions, and temporary or permanent account closure. Visit our responsible gaming page for more details.

exbeat's support team is available 24 hours a day, 7 days a week in Bengali. Use the live chat feature on the site for any issue — responses are usually quick. You can also reach us by email: [email protected]