Your Privacy Is Our Commitment
Your personal information is stored with the highest level of security on the exbeat platform. Read our privacy policy and learn how we handle your information.
This Privacy Policy ("Policy") applies to all users ("you" / "user") of the exbeat platform. By using the exbeat website or services, you agree to the terms of this Policy. Please read the full Policy carefully.
When you register an account and use services on exbeat, we collect various types of information. This information is broadly divided into two categories: information you provide directly and information collected automatically while using the service.
1.1 Personal Identification Information
- Full name and date of birth (for age verification)
- Valid email address
- Mobile phone number
- National ID or passport number (for identity verification when required)
- Current residential address
1.2 Financial Information
- bKash, Nagad, or Rocket mobile banking number (for transactions)
- Deposit and withdrawal history
- Account balance information
1.3 Automatically Collected Information
- IP address and device type
- Browser version and operating system
- Time spent on site and page visit information
- Data collected through cookies and similar tracking technologies
- Gaming activity and betting history
exbeat uses collected information for specific and lawful purposes. We never sell your personal information or transfer it to third parties for commercial purposes.
2.1 Service Operation
Your information is used to create accounts, verify logins, process financial transactions, and smoothly operate gaming services. This is essential to ensure a safe and uninterrupted gaming experience.
2.2 Identity and Age Verification
exbeat is for those aged 21 and above only. Identity verification processes are carried out to confirm age and maintain the security of your account.
2.3 Fraud Prevention and Security
Your information is used to protect your account, detect unusual transactions, and prevent cyber fraud. Your data is kept secure using SSL encryption and advanced security technology.
2.4 Support and Communication
Your contact information is used to resolve your issues through our 24/7 Bengali live chat support service and to send important account-related notifications.
2.5 Responsible Gaming
Your information is needed to analyze gaming activity, identify unusual behavior or potential problems, and enforce responsible gaming policies.
Protecting your personal information is our top priority. exbeat is committed to ensuring your privacy as a safe and reliable platform.
Security Measures
- SSL Encryption: All your information is encrypted and transmitted and stored using SSL/TLS technology.
- Restricted Access: Only authorized staff can access your information for specific purposes.
- Regular Security Audits: System security is regularly tested and reviewed.
- Data Minimization: Only the information necessary for the service is collected.
Your information is stored on secure servers and retained for a defined period based on service operation requirements. Information may be retained for longer periods where required to meet legal obligations.
exbeat does not sell your personal information and does not transfer it to third parties for commercial purposes. However, information may be shared in the following limited circumstances:
4.1 Payment Processing
Necessary information is shared with the relevant payment providers to complete financial transactions through bKash, Nagad, and Rocket. These third-party providers follow their own privacy policies.
4.2 Legal Obligations
Information may be disclosed in accordance with court orders, lawful demands from government authorities, or requirements of applicable law. In such cases, we provide only the information legally required.
4.3 Security and Fraud Prevention
Information may be shared with relevant authorities to prevent cyber fraud, money laundering, or other illegal activities.
4.4 Technology Service Providers
Technology partners used to operate the site (such as server providers and analytics services) may access limited information under strict confidentiality agreements.
The exbeat website uses cookies and similar technologies to improve service quality and personalize your experience.
5.1 Types of Cookies
- Essential Cookies: These cookies are necessary to maintain login sessions and ensure security.
- Functional Cookies: Used to remember your preferences such as language and settings.
- Analytics Cookies: Help improve the service by analyzing site usage statistics.
5.2 Cookie Control
You can control or delete cookies from your browser settings. Please note that disabling essential cookies may affect some functionality of the site.
You have the following rights regarding your personal information. Contact our support team to exercise these rights.
6.1 Right to Access Information
You may request a copy of your personal information held by us at any time. We will provide it within a reasonable timeframe.
6.2 Right to Correct Information
If any of your information is incorrect or incomplete, you may request a correction. This can be done through account settings or live chat support.
6.3 Right to Delete Information
In certain circumstances, you may request that your information be deleted. However, information related to legal obligations or ongoing transactions may need to be retained for a defined period.
6.4 Right to Opt Out of Marketing Communications
If you do not wish to receive promotional emails or notifications, you can unsubscribe at any time.
exbeat's services are for those aged 21 and above only. We do not knowingly collect personal information from any minor. If it comes to our attention that a minor has used our platform and provided information, we will immediately delete that information and close the associated account.
Parents are requested to notify our support team if they believe their child is accessing exbeat or any similar online gaming platform.
Your information is primarily processed in Bangladesh or on secure servers. If an international transfer of information is required for any reason, it is carried out only after ensuring equivalent data protection standards in the destination country. SSL encryption and secure protocols are used for all transfers.
In the event of a security breach or data theft, we will act swiftly. Users whose information may have been affected will be notified as quickly as possible. Relevant authorities will also be informed as necessary, and urgent steps will be taken to minimize harm.
exbeat may update this privacy policy when needed. For any significant changes, a notice will be published on the website and the "Last Updated" date at the top of the policy will be updated. We recommend visiting this page regularly.
If you continue using the service after a policy change, it will be assumed that you have agreed to the updated policy.
If you have any questions, concerns, or information-related requests about this privacy policy, please contact us through the following:
- Live Chat: 24/7 Bengali support, via the live chat button on the site
- Email: [email protected]
This privacy policy applies to all services on the exbeat platform. For more information, please see our Terms and Conditions and Responsible Gaming pages.